BuildingEnergy Boston 2019 Attendees FAQs

Why didn't my registration go through?
It might be your browser. You can try again using a different or more up-to-date browser, or contact us at

What is your refund policy?
NESEA is not able to offer refunds for conference registration. However, we do offer inability-to-attend event insurance through a third party, which is available for purchase at the time of registration. See more information or contact with any questions. If you do not purchase insurance, you will not be eligible for a refund.

Where is the conference?
The Westin Boston Waterfront is at 425 Summer St, Boston, MA 02210. By MBTA public transit, take the Silver Line to the World Trade Center stop, or Bus Number 7, which stops outside the hotel on Summer Street. Find details and driving directions here. Parking is available for $36-$46/day.

Where can I stay?
NESEA has reserved a block of rooms for a reduced rate for $219 per night at the Westin. Book your room here. Carbon offsets are included in the rate.

What does it cost to attend?
See the pricing page for details.

How do I receive member pricing?
To receive member pricing, you must be logged in to your account. For questions about your NESEA Member account, go here.

I need to register more than one person from my company. What should I do?
Our online registration system can easily guide you through registering multiple people from your organization. If you need assistance, feel free to contact or call (413) 774-6051 ext. 19.

Do I have to pick which sessions I plan to attend prior to the conference?
No. With a 2-day or 1-day conference pass, you may attend any sessions you wish.

Can I get CEUs for attending?
We offer a mixture of credits from AIA, AICP, BPI, GBCI, Mass. CSL, PHIUS, and RESNET. All attendees receive a certificate of attendance to self-report hours to other accrediting organizations.

Are there scholarships available?
Yes. We offer a limited-number of scholarships to students and emerging professionals. You can read more here.

Will there be food?
Yes! Your 2-day or 1-day conference registration includes a buffet lunch on the day(s) you are attending. Coffee and tea will be available all day to all attendees. There will also be refreshments at the opening reception, trade show reception, and (for those who purchase a ticket) NESEA Night.

What happens on Wednesday evening?
Everyone is welcome to join us for an Opening Reception at a location TBD.

What happens on Thursday evening?

  • All attendees receive free admission to the Trade Show Reception on Thursday, March 14 from 5pm–6:30pm. This Reception offers complimentary hors d’oeuvres, a cash bar, and a great opportunity to talk with exhibitors and fellow attendees.
  • NESEA Night follows from 6:30pm–8:30pm with food and drink in the Westin Harbor Ballroom. You may purchase tickets with your online registration or onsite.
  • And after that? The Conference Chairs are organizing Thursday night after-parties at nearby restaurants and bars so the conversations and celebrations can continue as long as you want. All are welcome. Details will be available at the conference.

Is the venue handicapped accessible?
Yes. All floors are accessible by elevator.

What if I still have a question?
For registration questions, contact or (413) 774-6051 x19. For everything else, email Susan Farber, Conference Manager, at