Sr. Supervisor Telecom Ops NE


National Grid


Lebanon, New Hampshire

About the Position:

The Telecom Supervisor's role is to provide front line leadership for field operations. Working as one team, one nationalgrid, the role has an array of responsibilities that include assuring a safe work culture, driving performance, coaching, mentoring, training and overall development of the field workforce. This leadership role understands the work execution process, work coordination for a multi skilled workforce for construction, operation, and maintenance of telecommunications equipment, metering systems, SCADA, two way radio, and microwave and fiber systems. Candidate must be results focused with an idea for developing clear and specific goals. 

Candidate must exhibit interpersonal skills consisting of excellent communications in the area of active listening and clear and precise presentations. Management skills encouraging group participation and diversity of thought. Planning, scheduling, and coordinating projects and budget requirements. A team player building group spirit, while exhibiting a professional work ethic and leadership skills that inspire others to the need for specific changes in the way work is accomplished.


Position Responsibilities (including but not limited to):

  • Responsible for the supervision of union and non-union non-exempt employees.
  • Will be required to maintain a high level of technical aptitude and skill.
  • Manages an expense budget which includes labor, material, transportation, and other operating expenses.



Job Qualifications:

  • Bachelor's Degree in Electronic or Electrical Engineering with three years of experience in telecommunications, metering, Scada, two way radio, microwave and fiber systems, or similar technical field, servicing customers and supervising employees. or 
  • Associate's Degree in Electronic or Electrical Engineering with five years of experience in telecommunications, metering, Scada, two way radio, microwave and fiber systems,  servicing customers, and supervising employees.  or
  • Minimum of seven years in telecommunications, metering, Scada, two way radio, microwave and fiber systems maintenance.
  • Desired FCC certification 
  • Possess a valid driver's license with a safe driving record.
  • Ability to work off-hours and on call rotations, including occasional travel outside the Division.
  • Qualify for Authorized Persons List to coordinate and initiate switching.
  • Must successfully complete job specific National Grid Foundations of Leadership training courses within allotted time frame.
  • Required Completion of Personnel Risk Assessment
  • Must have completed NERC CIP Modules I & II

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.